Mosaic partnership brings “extra protection” to northwestern Wisconsin homes

By Justin Kern, American Red Cross

Rebecca Eliasen signed up for cable and phone service at her Barron, Wisconsin home. Her telecommunications installer also brought her peace of mind.

Mosaic Nate Rebecca install in Barron Nov 2018

Rebecca Eliasen, right, chatted with Nate Froehlich as he installed a new smoke alarm in her Barron home.

Nate Froehlich, a service technician with Mosaic Telecom, installed a smoke alarm at Eliasen’s home recently, as part of a trailblazing partnership with the American Red Cross of Wisconsin. Eliasen lives in the home with her boyfriend and her son, and she said she was relieved to be able to have the Mosaic technician check her existing smoke alarms and add one in the basement.

“It’s nice to have the extra protection, the extra safety,” said Eliasen. “You can never have too many, in case you can’t hear it or you’re a heavy sleeper.”

In the partnership, Mosaic technicians have been trained by the Red Cross to install free smoke alarms during scheduled service calls in and around Barron County. Mosaic is the first telco in the U.S. to perform these types of installs with the Red Cross. As of Nov. 15, one month into the partnership, Mosaic technicians had already installed 38 smoke alarms in homes across Barron County. The timing of the partnership is important, too, as winter weather brings with it an increase in home fires.

Barron ARC Mosaic install house

The Mosaic and Red Cross partnership brought more than 30 smoke alarms into northwestern Wisconsin homes in just the first month.

Across Wisconsin, the American Red Cross brings together volunteers, fire departments and corporate partners to install thousands of smoke alarms in homes. Some are done in single-day events, others in sporadic scheduling. It’s part of a nationwide campaign that, since 2014, has directly saved the lives of more than 470 people, including a family from Janesville.

Kyle Kriegl, Chapter Executive for the American Red Cross of Wisconsin – Northwestern Chapter, said the addition of Mosaic’s team “will make great strides toward improving home fire safety and awareness for residents in this part of the state.”

Shanna Roe, Marketing Specialist at Mosaic Telecom, said that it was easy to add the smoke alarms to their work flow when considering the wider aims for the community.

“The decision for Mosaic to partner with the Red Cross in the implementation of this program was simple – we are working together to save lives,” Roe said.

Along with the Mosaic partnership, free smoke alarms and home fire escape plans are available to anyone in need. To sign up, go to GetASmokeAlarm.org.

From Donut Dollie to the Milwaukee VA: Evans marks 50 years of military support

By Justin Kern, American Red Cross

As Mary Evans leafed through a box labeled “Vietnam,” she verbally connected the dots along her American Red Cross volunteer contributions, from Memorial Day at the Milwaukee VA in 2018 to her stint as a “Donut Dollie” exactly 50 years ago.

Mary Evans with Donut Dollies pic

Mary Evans, SAF volunteer, holds a snapshot taken in Vietnam during her time as a Donut Dollie.

In the box, amid the color pictures: scenes of Evans with G.I.s in front of Christmas trees covered in tinsel during downtime; a trio of soldiers around Evans, two smiling and one solemn, posed in front of endless barracks. In black-and-white photos: a band rocking out, followed by a shot of Evans, in Red Cross stylized dress, in front of a lineup of military trucks. An illustrated “Pocket Guide to Vietnam” tour book. A laminated Red Cross “Emergency Identification” issued under Evans’s maiden name, de la Forest.

Evans, who lives in Milwaukee with her husband, John, shared the memories from five decades ago in part to keep alive the service of the Donut Dollies, but also in hopes to inspire others to volunteer for service members through the Red Cross.

“The role we had … I think it was incredible,” Evans said. “To all of them, you were like their sister, their mother, their girlfriend. I think we provided a tremendous service in taking their minds off things.”


Click here for a list of veterans and active duty resources from the American Red Cross, as well as to find out ways you can help.


Through a Red Cross program called Supplemental Recreation Activities Overseas, American women volunteered to bring refreshments, entertainment and a flash of cheer to military servicemen during the Vietnam War. They were dubbed “Donut Dollies” by service members, a name that stuck, though their goodwill work amid the trauma of war is sometimes misremembered or lost.

Mary Evans with soldiers Donut Dollies

Mary Evans, center, poses with some of the soldiers she worked with in 1968 as an American Red Cross volunteer in Cam Ranh Bay, Vietnam.

Evans said she “felt something was missing” in her life in spring 1968. Graduated from college and working at a bank in San Francisco, she wanted to get involved in a positive way in the war that served as a flashpoint for one of the most chaotic years in global history. Compelled to do something for those in military service, Evans called an American Red Cross office in northern California. And, “six weeks later, I was on my way” to Cam Ranh Bay, Vietnam, off the South China Sea.

Evans and the other Dollies would put together 50 minutes of games, activities and entertainment, amid their namesake snacks and refreshments, at about six U.S. Army sites per day, five to six days a week. There was plenty of time for competition in the activities, and conversation throughout their visits. Evans said she felt the enlisted “lifers” were more lonely and appreciative of the lifeline to something outside of war when the Dollies came. They frequently ran into soldiers at a high or low, as she said they often presented their programs immediately before or after soldiers took leave.

In a warzone, Evans hesitated to call their volunteering dangerous. But it was clear they were far from home.

Mary Evans ID card Donut Dollies

A 1968 American Red Cross I.D. for Mary Evans (nee de la Forest). Evans remains active with Service to the Armed Forces volunteering in Wisconsin.

“Jeeps, trucks, choppers … MPs would pick us up and they would drive us back for several miles to our center. There were flares going up across the Bay, but I felt safe almost the whole time,” she said.

When Evans’s father passed away suddenly, her stint in Vietnam ended so that she could come home to help her mother and family. As free time cropped up, she returned to volunteering with the Red Cross at a medical hospital near her home in Santa Rosa, Calif. Although she couldn’t return to Vietnam with the Red Cross as she had hoped, while stateside she was able to stay in touch with fellow Donut Dollies and Army service members as they returned.

Years on and starting her own family, Evans moved to southeast Wisconsin. It wasn’t long before she dialed the local Red Cross to see how she could contribute, once again for those who served. This call brought her to the Milwaukee VA Medical Center, where, during Red Cross volunteer activities, she’s been able to get to know Jaime, a former Tuskegee Airman, and Norm, a combat-wounded veteran with a penchant for polka music. In a different way than her Donut Dollies days, these Wednesday mornings at the Milwaukee VA gave her the sense of providing relief and escape for service members.

“It’s not so much looking back at what they did or what we did. We’re mainly thanking them for their service,” she said.

Mary Evans SAF Memorial Day 2018

Mary Evans and her husband, John, at left, shared lunch with veterans and fellow Red Cross volunteers at the Milwaukee VA on Memorial Day 2018.

Evans has slowed down with volunteering in the past year, with time focused on a few family matters. But she did participate with other Red Cross volunteers in the big Memorial Day barbecue at the Milwaukee V.A. in 2018, bringing meals to vets unable to make it outside. And her foundation in giving herself to service members and veterans hasn’t wavered since the ‘60s, said Richard Seymour, Service to the Armed Forces program director, Wisconsin Region.

“Support for veterans and service members are core to the Red Cross mission, and Mary has embodied that mission for five decades,” Seymour said. “Whether on the frontlines in Vietnam or at a community commemoration in Milwaukee, Mary puts her heart into the volunteer work she does with our service members.”

Find out how you can become a Service to the Armed Forces volunteer here.