Do you know a local hero? Red Cross searching for Wisconsin nominees

For Brittany, it happened at the gym. Gagandeep and Chetna were on vacation. Leroy was volunteering.

Brave Hearts posed umbrellas Brittany family

Brittany Sabin, center in red, gave life-saving CPR to a man who collapsed at her gym. Here, she poses with friends and family during the 2018 Brave Hearts awards in Menomonee Falls.

Acts of heroism are all around us, every day. The American Red Cross of Wisconsin celebrates those heroes at three events each year. We need your help to identify outstanding heroes in our community at these three Wisconsin events: Evening of Heroes in Wisconsin Dells, Heroes Breakfast in Eau Claire, and Brave Hearts in Milwaukee.

 

Whether they’re stepping up during a medical emergency to provide assistance or helping others through a lifetime of volunteerism, heroes reflect what is best about our community.

Do you know someone who should be recognized? Click the event titles below for nomination details, award categories and event information:

 

Leroy NW hero consoles fellow veteran screenshot

Leroy “Buzz” Thompson consoles a fellow veteran as part of his volunteer efforts, one of the reasons he was chosen for an award.

Evening of Heroes

Nominations due October 31st  

Eligible counties: Adams, Clark, Columbia, Crawford, Dane, Florence, Forest, Grant, Green, Iowa, Iron, Jefferson, Juneau, La Crosse, Lafayette, Langlade, Lincoln, Marathon, Marinette, Menominee, Monroe, Oconto, Oneida, Portage, Price, Richland, Rock, Sauk, Shawano, Taylor, Vernon, Vilas and Wood counties in Wisconsin and Houston County, Minnesota.

 

Heroes Breakfast

Nominations due December 31st

Eligible counties: Ashland, Barron, Bayfield, Buffalo, Burnett, Chippewa, Dunn, Eau Claire, Jackson, Pierce, Pepin, Polk, Rusk, Sawyer, St. Croix, Trempealeau, and Washburn.

NW Heroes Breakfast doctors speak

2018 honorees Chetna Mangat, at podium, and Gagandeep Singh used their backgrounds as doctors to save a life while on vacation. 

Brave Hearts

Nominations due December 31st

Eligible counties: Dodge, Kenosha, Milwaukee, Ozaukee, Racine, Walworth and Waukesha.

Questions? Please contact McKenna Olson at mckenna.olson@redcross.org

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“I’m just thankful we’re safe”: Sun Prairie rallies around neighbors, shelter after tragic explosion

by Justin Kern, communications officer, American Red Cross of Wisconsin

The morning after an explosion up the street from her apartment, Patricia Friese paced the basketball court at the Sun Prairie High School, where she and her son waited for updates on their homes and city at a Red Cross shelter.

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Snacks and conversation at a Red Cross shelter in the Sun Prairie H.S. gymnasium, the morning after a tragic explosion.

Patricia’s phone had died and she knew family members would be worried. The sassy, silver-haired longtime Sun Prairie resident had the clothes on her back and no idea what might be left of her apartment, much less her cell phone charger. Turns out, volunteer Judy Giacomino had brought along a “handy dandy charger” that fit Patricia’s phone, enabling her to make a round of calls to family that ended with a similar sentiment: “I’m just thankful we’re safe.”

Patricia and David Friese were two of dozens of Sun Prairie residents evacuated and displaced by an explosion attributed to a ruptured natural gas line downtown on July 10. Within hours, quaint and quiet downtown Sun Prairie had been pulled into the national spotlight with shattered storefront windows, smoldering homes and businesses, and public mourning for a community paragon. The explosion claimed the life of Cory Barr, a father, volunteer fire captain and business owner, and injured two other firefighters. (More on supporting Barr’s family here; and one of the injured firefighters here.)

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Volunteer Judy Giacomino, left, talks with a local family who visited the Red Cross shelter with gifts of children’s books & toys.

Sections of downtown remained cordoned off for days as emergency officials took stock of the threats and damage. Sun Prairie High School graciously opened its doors to the community as the host of a Red Cross reception center that developed into a shelter by Tuesday night. Through Friday afternoon, when the last family was transitioned to temporary lodging elsewhere, the Red Cross shelter at Sun Prairie H.S. served 75 clients impacted by the explosion, including dozens of cots for sleep/rest, just shy of 600 meals and 1,387 snacks served, as well as connections to comfort kits, and health and mental health services. As shelter operations wrapped up that Friday, Red Cross and a handful of community partners organized a multi-agency resource center (MARC) to help streamline additional recovery efforts for residents.

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David Friese said he “didn’t know what we were coming home to” after a blast near his downtown apartment.

Among those at the shelter early Wednesday was David Friese, who has lived a floor away from his mother, Patricia, in the same downtown apartment building for the past seven years. David said the two of them and a friend were in Oneida when, unbeknownst to them, the explosion took place. Then, while his phone was still powered, he heard the news from his daughter and the family immediately made the two-hour drive back to Sun Prairie to an unknown situation.

“We didn’t know what we were coming home to, what we were … going to see. My daughter texted, she said, ‘Go to the high school, go to the Red Cross,’” he said.

Credit is due to the substantial and fast help rallied by community organizations and members around those impacted amid sad, uncertain circumstances. Local nonprofit Sunshine Place provided numerous meals and the Bank of Sun Prairie set up a disaster relief fund. Other remarkable partners at the shelter or MARC included Sun Prairie School District, Dane County Emergency Management, Lions Club, Knights of Columbus, United Way, Salvation Army, Chase Lumber, Culver’s, Walmart, American Family Insurance, Mayor Paul Esser’s office, and local fire and law enforcement. That just touches on the every-day expressions of kindness from neighbors who stopped by the shelter to ask how to volunteer, to drop-off a case of water or children’s books, or to offer their therapy dogs.

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Joyce Dingman, left, and Barbara Huber, right, talk with a resident who was inspired to sign up as a fellow volunteer.

Back at the shelter on the first morning after the explosion, two Red Cross volunteers from Dane County with differing experience levels worked the entrance table. Joyce Dingman, at her first shelter, and Barbara Huber, a 15-year volunteer with multiple regional and national deployments, had fielded a morning of clients in need, media with requests and community members looking to give. During a lull over lunch, Dingman and Huber shared perspectives on the shelter.

“You think of the people that first night. But other people come in, they need assistance and they haven’t seen anyone yet,” Dingman remarked. “It’s great to be here [for them].”

Huber said that no two shelters are alike. Each night she’s volunteered at a Red Cross shelter, Huber said she comes home with thoughts on what went well and what could’ve been done differently. Above all, she shared with Dingman, volunteers and staff come together to provide a refuge for those in need, far and wide.

“It’s amazing how fast it comes together and we’re able to do all we can,” she said.

Fast, thorough responses to unexpected disasters like these are possible because of support and volunteering from people like you. Here are ways you can get involved in the Red Cross mission to help those in crisis. 

After “unfathomable” tragedy, Portage residents get back on their feet

by Justin Kern, communications officer, American Red Cross of Wisconsin

Before the fatal fire, before the downtown vigil and before the shelter, Paul Platt and dozens of other residents of an historic apartment building in Portage were having a typical Sunday morning.

For Paul, that meant a morning off from work spent watching YouTube videos in his pajamas.

Then – the smoke alarms.

“The alarms were cutting through the videos and I went out [into the hallway] to see what was going on. That’s when I could smell smoke,” Platt said.

Portage shelter Presbyterian church May 2018

An entrance to Portage Presbyterian Church, where a Red Cross shelter was established for the days following an apartment building fire.

He grabbed a handful of essentials from his nightstand and sprinted out of the building. He called the next few hours “chaotic.” The fire displaced in upwards of 75 people, from more than 50 units at the building known local as The Ram, a notable former hotel in downtown Portage. It also resulted in the fatality of a child who lived in the building, part of a family that many of the residents knew well.

Platt and dozens of other people were assisted by Red Cross with food, recovery resources, mental health services and shelter over the next few days.

While comfortable and fed, Paul said he had a “restless” first night at the shelter, located at nearby Portage Presbyterian Church. He mulled the previously “unfathomable” feelings and experiences that his neighbors were going through. Looking inward, he considered how he had made it through a tough year, one that he felt he had come through with a new steady job and a nice apartment downtown.

“Man, no, this can’t be happening. I just got back on my feet,” he said.

Diana and David Portage shelter May 2018

Red Cross volunteers Diana O’Neill, center, and Dave Sharpe share a light moment during a shelter shift.

Red Cross joined a community effort to help Platt and all the people impacted, including the family going through the “unfathomable” fatality. During the second afternoon at the shelter, a handful of Red Cross volunteers were helping with meals, connections to new clothes and just being there to listen to people. On the day shift, expert disaster volunteer Dave Sharpe sorted out registration and casework, while another disaster volunteer pro Diana O’Neill relayed resources and information to clients from other local agencies.

Carol Manolis, of Packwaukee, spent a portion of her volunteer afternoon Monday talking with Lisa McKee, and her three-month old granddaughter, Korra. In that conversation, Carol took the opportunity to hold sleeping Korra, clad in pink, giving a deserved break for grandma and mom, also at the shelter.

Carol Korra Lisa Portage fire shelter May 2018

Red Cross volunteer Carol Manolis takes a turn feeding and rocking three-month old Korra, the granddaughter of Lisa McKee, left.

Lisa asked Carol about tasks and time involved with volunteering to establish and run a shelter. Carol bounced as she responded, and, with a look down at placid Korra, said “this makes it worthwhile.”

The Red Cross shelter at the church closed on Wednesday, with most residents able to return to their apartments, and others put up in temporary lodging elsewhere in the city. Dozens of meals and snacks were served, and Red Cross will continue to connect residents with resources and needs as they continue their path to full recovery.

Along with Portage Presbyterian Church, other community partners included Riverhaven, Salvation Army, Goodwill, Divine Savior Healthcare Inc. medical staff, St. Vincent de Paul, and the Portage Fire and Police Departments. Many thoughtful residents have also expressed their generosity to these residents in need.

Click here for ways you can support those in need of disaster assistance in Portage and across Wisconsin.

From witness to volunteer: the expansive work of dedicated mental health volunteer Naomi Berkowitz

by Michele Maki, Public Affairs volunteer, American Red Cross

naomi berkowitzIn the 17 years since a deadly tornado jolted her psyche, Naomi Berkowitz has dedicated herself to the mental well-being of others experiencing tragedy as an American Red Cross mental health volunteer.

It all started when Naomi and her family were driving to Minnesota. Suddenly, the traffic stalled, and she noticed there was no oncoming traffic. As they were detoured, the family passed downed trees, debris and a Red Cross emergency vehicle. It was June 18, 2001, and a tornado had just ripped through Siren, Wisconsin, leveling much of the village and killing three people.

“We had no idea there had been a tornado outbreak that day. There was no siren and we had no warning.” Berkowitz remembered.

The images couldn’t be erased from Berkowitz’s mind, and when she returned to her home near Milwaukee, she drove to the chapter office of the American Red Cross and signed up as a volunteer.

Berkowitz worked professionally as a mental health therapist and it wasn’t long before she discovered that those skills were needed in the volunteer realm, too.

“Before this event in Siren, I had heard about the Red Cross. But, I didn’t realize the extraordinary lengths the Red Cross goes through to support those affected by disasters. I really, really had no idea.”

Berkowitz found out that there are many kinds of disasters and traumatic events the Red Cross will be called upon to respond and assist. These range from natural disasters like a flood or tornado, to events that require mass evacuations like an industrial explosion. It may also include mass casualty events like a mass shooting or transportation disaster.

downloadMay is national Mental Health Awareness Month, and Naomi’s skills and compassion provide a vital resource to innumerable local and national people affected by traumatic events, said Christie Catlin, Disaster Recovery Manager, American Red Cross of Wisconsin.

“There are so many aspects to recovery for the people served by the Red Cross. Naomi and her colleagues on the Disaster Mental Health team can be an amazing resource for clients who may be carrying incredible pain or stress,” Catlin said. “She’s also become a great voice and resource for her fellow volunteers on the frontlines, who are also dealing with these disasters. I’m proud to have Naomi on our team.”

Naomi Berkowitz has moved up the volunteer ranks to become the Disaster Mental Health Wisconsin Region Program Lead. She’s also been on numerous deployments across the U.S. Most recently, she was deployed for Hurricane Harvey in Texas and again for the deadly California wildfires and subsequent mudslides.

“We meet with those who have survived unthinkable trauma,” she said. “They’ve lost their home, possessions, and sometimes neighbors and loved ones. Our disaster mental health teams listen, without judgment, and offer emotional support and tools to help them with stress management, coping skills, and if appropriate, referrals to local resources.”  

Berkowitz added: “And always, all of our Red Cross services are confidential and free. These are trained mental health professionals and there is never any charge for Red Cross assistance. This is made possible by our generous donors.”

Berkowitz and her colleagues know that part of the recovery process for those affected by trauma, is navigating the triggers that can ambush a survivor after the event.

“Anniversaries can be very difficult. But if the individual prepares and understands this, they can be ready for all those feelings and memories that spring up,” she said. “We try to help prepare them and give them those tools for coping with it.”

Berkowitz explained further, with an example: “A couple of years ago there was a big condo fire. The main building was totally destroyed, and although the surrounding buildings were relatively undamaged, the residents that had been evacuated were still quite traumatized. They were really struggling. It had hit them: This could have been me!”

So, Berkowitz, gathered the Red Cross Disaster Action Team that had responded to the fire and some of the firefighters to meet with the residents. In this way, they had an opportunity to talk out and vent their experience and their fears. This was an important step for these residents in their journey to recovery.

The disaster mental health volunteers also help prepare communities for traumatic events. “Coping in Today’s World” is a program they offer to community leaders and groups.

“Programs like this can give a community some simple tools for handling stress and develop coping skills. It’s not therapy, but these are important support tools.” Berkowitz explained.

But, with multiple deployments each year to disasters like Hurricane Harvey, how do the Red Cross volunteers, themselves, cope with all the suffering they see?

Berkowitz explained: “We want to take good care of those kind hearts! During the deployments, we walk around, visit and remind our volunteers of the same things we tell our clients: be sure to drink your water and stay hydrated. Get appropriate rest, and eat healthy. Take a break and take a walk. And, if you’re feeling like you need some support, we’re here for you.

“After our volunteers return home, we follow up with a post-deployment follow up phone call just to check in on them. They’ve served long, long hours and been apart from family for weeks.  Coming back to ‘the world’ can be difficult. We want to support our volunteers in every way we can.”

Volunteers like Naomi Berkowitz continue to reach out to assist all in need: from a home fire to wildfire, from school shooting to train derailment, from volunteer to community group, the mental health volunteers from the American Red Cross are ready 24/7 to serve and assist. For more information on how you can help be more prepared or to become a Red Cross volunteer, visit here.  

Installing smoke alarms and peace of mind

by Justin Kern, American Red Cross of Wisconsin

For Renee Hovland and Ms. Bowman, volunteers installed peace of mind along with smoke alarms during recent communitywide events.

The two Wisconsin residents welcomed Red Cross volunteers and partners into their respective homes as part of “Sound the Alarm, Save a Life,” a national campaign to reduce injury and death from home fires.

Madison STASAL volunteers prep

Volunteers receive tools, alarms and instruction in Madison at event host, American Family Insurance HQ.

Hundreds of volunteers teamed up with a goal to install 1,400 smoke alarms during separate, daylong events in Milwaukee and Madison. Other cities and counties have or will hold their own installation roundups. (Click here to sign up for a free smoke alarm installed as part of this ongoing campaign.)

During the recent communitywide events in Milwaukee and Madison, Renee and Ms. Bowman shared the stories behind their installations.

‘It means the world to me’
Renee Hovland and her family know firsthand the impact of a house fire.

On the afternoon of New Year’s Eve, 11 years ago, a candle burned out of control and “took down our whole house,” she said. Seven fire crews came to the site of their house in McFarland, on the outskirts of Madison, even tapping a neighbor’s pool to help contain the blaze.

The Hovlands – Renee, her husband Eric, their two daughters, plus three dogs and two cats – lost that home and all their possessions. But, they were alive and unscathed. They rebuilt on the same property.

Madison Sound the Alarm install family

Charles installs an alarm at the Hovland house with his family team, Crystal (center) and Samantha.

So, when they received a flyer about the fire department and Red Cross teaming up to install smoke alarms on May 5, Renee made an appointment.

“We had hardwired smoke detectors when we rebuilt and some of them are past the date that they’re still working,” Renee said. “It’s been something that’s bothering me, knowing that don’t have current alarm equipment that’s working. To me, this is a huge deal.”

A volunteer team of four family members installed five smoke alarms in the Hovland house and talked through an escape plan with Eric. As Renee brought their dogs outside to prevent a distraction, she reflected on the sense of security she’s gained from the free installations.

“It means the world to me,” she said. “I honestly can’t afford to buy that many [smoke alarms] and putting them up on a ladder, with my health, I can’t do that. It’s huge, a huge help.”

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In his Milwaukee kitchen, Donta Geter, right, talks through a fire escape plan with Red Cross volunteer Shelly Grasso.

‘That’s a blessing’
Donta Geter invited a team of Red Cross volunteers from Marquette University into his family’s majestic, three-story red brick home in Milwaukee’s Cold Spring Park neighborhood on April 28. Donta pointed to a few spots in and around the living room that lacked a working smoke alarm. Then, he helped his grandmother – who introduced herself as “Ms. Bowman” – into the kitchen to establish a fire escape plan with volunteer Shelly Grasso.

Shelly drew an escape map onto a dry erase board with input from Donta and Ms. Bowman, as the other volunteers snaked their way up the home’s back stairwell to install alarms on the second story and in the attic.

“Nope, we don’t have a plan,” said Ms. Bowman. “We were always under the assumption that if there’s a front entrance and a back exit, you go out [of one of those]. But … you might have to go out of one of these windows!”

Milwaukee Sound the Alarm pin 2018Ms. Bowman and Donta talked with Shelly about the best ways to get out in the event of a disaster, and then posted that map on their refrigerator. In the meantime the other volunteers had finished installing three new alarms and replacing another.
Ms. Bowman remarked: “Thank you for all of this. That’s a blessing.”

For more information on the home fire safety campaign – including installation signups and volunteering – click here.

“Are we homeless now?”: Milwaukee father shares heartache, hope after an apartment building fire

In home fires, the flames and headlines can sometimes overshadow the impact on the lives of the people affected. Jaime was displaced by a fire Saturday afternoon at an apartment building in Milwaukee, along with his wife, Araceli, and their 10-year-old daughter, Lizeth. The fire sent a handful of residents to the hospital. Red Cross volunteers and staff helped during the fire and afterward established a shelter at Ascension Lutheran Church.

Jaime de la mata 43rd St fire April 2018 _ TWOAt the shelter on Monday afternoon, Jaime (above) took a break from filling out a sticker activity book with Lizeth to share his thoughts on the incident – the speed of the fire; the heart-wrenching question his daughter asked afterward; and his appreciation of volunteers and emergency personnel.

Below are excerpts from what Jaime shared in a conversation with Justin Kern, communications officer at the American Red Cross of Wisconsin.

On the fire that started during a restful weekend afternoon:
“It happened before, but those alarms, they were false alarms. This time, it was serious. It took us by surprise.

43rd St fire April 2018 volunteers Ruth Michael

Red Cross volunteers Michael and Ruth call for assistance outside of the apartment building, off S. 43rd St., as impacted residents keep warm in an MCTS bus, at right.

“It was early Saturday, one of the few Saturdays that [my wife and I] don’t work. We just heard someone yelling and the alarm in the distance. I thought it was my phone. Then the alarm starts again, closer. And when I opened our door [to the apartment hallway], I noticed a cloud coming closer to us. I grabbed my daughter, told her to get her jacket, told my wife, I grabbed our keys and we were out.

“I came back to help people, but at that moment, it was incredible, all the smoke. I could see nothing, it was dark and I used my sweatshirt [to cover my mouth]. Since I’ve lived there, I knew everyone around. I was worried. I was yelling, knocking on doors … The whole thing was, 20 seconds, 30 seconds …”

On the uncertain first few hours:
“It was amazing, the help. The police, they were there to do their job. Firefighters, took care of their jobs. The police said to go to the bus, Red Cross will help you. … Before, when I was in the field, watching everything, the smoke, debris. I was cold. …

“I took a seat in the [MCTS] bus and Red Cross were very good to me. It’s an amazing job they all did for us. … The other people, some are sad, but others were treating [my daughter] so nice, talking to her on the bus … it was fine when I saw her.”

On sad questions and hope for what’s to come:
“That first day, it was hard for me. I tried to contain my tears, my feelings.
“Lizeth asked me, ‘Are we homeless now?’ I told her ‘No, no, it was just an accident. I’ve got a job, your mom has a job. You’re alive. Nobody died. We complain about things, all of the time, but maybe this is a message from god. … We’re in the same situation [everyone from the building]. But don’t worry, because something good is coming.’”

43rd St fire shelter Ascension Lutheran volunteer Jasmine

Lunch time at the shelter, served by our volunteers and set up at Ascension Lutheran Church, one of the many partners to help these families during a difficult time.

On his family’s gratitude:
“I’m glad for Red Cross. … They made it so we had a place to sleep, something to eat and help us with our future. No one else is going to do all that for us.
“Red Cross has given the help that we needed. … There were little things, like games to play and a Mickey Mouse [doll]. I didn’t notice, but when I opened her backpack, she brought three waters and three bananas. [laughs] She had the Mickey in there with the things she brought from home.”

Red Cross continues to work with Jaime and his family, as well as with about two-dozen others impacted by this fire. To join our campaign to help families with fire prevention and protection across the county, click here.

“There are so many ways to help”: Erin Martin jumps into disaster volunteer roles

by Antonia Towns, Red Cross volunteer

When a tornado blew through the town of Chili, Erin Martin swirled into action.

A firefighter and longtime Wisconsin resident, Erin helped to coordinate a community clean-up effort for the town, about 20 minutes west of Marshfield. A few years later and after the birth of a child, Erin remained inspired by the disaster response experience, and signed up as a volunteer with the Red Cross.


“There’s a huge need for it in Clark County. It’s been good,” said Erin, one of the volunteers we’re highlighting during National Volunteer Appreciation Week.

With 22 years of experience working for the fire department, 19 of those years as a firefighter, Erin brings a unique set of skills that are beneficial to her volunteer position on the Disaster Action Team (D.A.T.) with the Red Cross. Along with her skills and experience, Erin carries plenty of compassion.

“I’ve seen people after a house fire and they just have a sense of hopelessness with no clue of how to rebuild. I can point them in the right direction and understand what they went through,” she said.

She recalled a time when she responded to a house fire where the family had been split up.

“After I gave them their card and told them what to do next, the wife started crying. We gave them some direction,” Erin said, adding, “You’re one of the first people that tells the victims that they’re going to be OK.”

Brian Cockerham, Red Cross North Central Chapter disaster program manager, called Erin an “invaluable volunteer” for her steadfast presence in Clark County.

“Erin is a not only an amazing Red Cross volunteer but is a great community member and a real asset to people around her,” Cockerham said.

Although firefighters often partner with Red Cross staff and volunteers, Erin said she didn’t know the extent of Red Cross offerings and programs until she joined D.A.T. For instance, training to provide emotional support to people who have suffered from a residential fire let her know that “there are so many ways to help.”

And with her holistic emergency background – for which she was awarded a Hometown Hero honor from the North Central Chapter of the Red Cross – comes a well-rounded view of the impact during emergencies.

“I’ve seen people during the events, and with the Red Cross, now I see them after, in recovery,” she said. “I’ve seen the full circle now.”

For more information on the ways you can help your community and our state, visit redcross.org/volunteer.